Coquetdale Caravan Park Access Statement

Introduction
The following statement us a summary of our provision.
If you have any specific questions please feel free to call us and we will endeavour to help.
We strive to ensure that all visitors can enjoy the facilities and surroundings within our family owned and managed Holiday Park.
Our aim is to help in anyway that we can and if you require any assistance during your stay or whilst planning your visit we will be delighted to assist.
Our current facilities and services offered are:

Pre-Arrival
• We offer for sale new and approved used privately owned static caravans with luxury package deals.
• We do not cater for tents, motor homes or touring caravans.
• Local transport is very limited but there is a bus service from Newcastle through Morpeth to Rothbury.
• By special arrangement we can meet guests in Rothbury or provide the local taxi numbers.
• Brochures and information packs can be provided in print or electronically by prior arrangement along with a copy of this access statement if required.
• We have a useful website.
• You can contact us via phone, fax or email (details below)

Arrival & Car Parking Facilities
• We are located approx. ½ mile South West of Rothbury overlooking the Golf Course.
• The Reception area has a large four visitor parking bays immediately on your right at the parks entrance and there is a visitors tarmac car park 20m past reception on your left when you drive in.
• There are 3 designated parking bays for visitors with a disability. All bays are 4 metres wide and allow for rear access to vehicles.
• Once registered at reception guests have to access the park via a barrier which is operated via private card reader.
• All facilities are clearly signposted with signs at each junction point.

Main Entrance, Reception & Ticketing Area
• Access to reception is directly from the visitor’s car park (both are at the front before the barrier)
• Accessible parking bays are outside reception for use whilst in reception
• There is a level pavement to the entrance
• The doors are 950mm wide
• There is ample room within for a large wheelchair to manoeuvre and turn
• Low level desk & counter are provided in reception with under space (85cm wide, 55cm deep and 75cm high)

Public Areas - Hall, Stairs, Landing, Corridors etc
• Tarmac roads service all parts of the park and speed ramps are placed every 50 metres.
• The park is situated on the side of the Coquet Valley overlooking the golf course in Rothbury with panoramic views up the Coquet Valley, across to Cragside House and Gardens and up towards the Simonside Hills.

Public Areas - Sitting room, lounges, lobbies etc
• Not available

Public WCs
• The park has one toilet block, which is located next to the visitors car park near to the entrance to the park.
• There are visitors toilet facilities in the reception.
• 15 visitors parking bays are provided outside the toilet block, all are 3 metres wide

Restaurant / Dining Room, Bar & Bar area, Take Away & Cafe
• There are no restaurants, dining rooms, bars, lounges, take aways or cafes on the park.

Laundry
• Level access throughout
• Small step approx. 20cm high at entrance to Laundry
• There is one front loading washing machine and one front loading drier
• There is no iron but we do offer an ironing board, which is adjustable
• Hand wash sink is 85cm high

Shop
• There is no shop on the park. The local village has a number of grocery shops and supermarkets

Treatment Room/s
• Not available

Leisure Facilities
• Not available

Outdoor Facilities
• There is a childrens play area which has a gate to entry 95cm wide
• The surface of the play area is grass with safety industry standard cushion fall integrated under play equipment
• Seating (benches) is provided around the area

Conference & Meeting Rooms, Banqueting
• Not available

Clubs & Entertainment
• Not available

Bedrooms & Sleeping Areas
• Not available

Bathroom, Shower-room & WC [Ensuite or Shared]
• Not available

Self-Catering Kitchen
• Not available

Caravans, Holiday Homes & Twin Units
• Static caravans/holiday homes have private full length decking with steps (easily changeable into access ramps if required)
• Each comprise of between 2 & 3 bedrooms sleeping a maximum of 8 guests, shower/bath room, lounge & kitchen Premier pitches have their own parking spaces and small area of grounds around them.
• Dogs are allowed
• Please refer to holiday home diagrams on our website for details of each type of holiday home

Touring Facilities (Holiday Parks)
• Not available

Boats - Narrow Boat, Cruiser & Hotel Boat
• Not available

Grounds and Gardens
• The park is large and spacious, set in 35 acres, nestled in a conservation area on the edge of the Coquetdale National Park; the distance from the main entrance to the path to the local village is approx. ½ mile
• Hedgerows divide the park into small discrete areas

Additional Information
• Mobile telephone coverage is excellent in this area and a public telephone is provided
• There is a local bus service in the village of Rothbury, which is approx. ½ mile from the park entrance and local accessible taxis service the park

Address: Coquetdale Caravan Park, Whitton, Rothbury, Northumberland, NE65 7RU

Telephone: 01669 620549

Fax: 01669 620559

Minicom: Not Available

Email: enquiry@coquetdalecaravanpark.co.uk

Website: www.coquetdalecaravanpark.co.uk

Hours of operation: Reception 8:30amam-5:30pm

Future Plans
• We are introducing a new piped gas network to the entire caravan park along with a full Wi-Fi wireless internet network.
• A new Owners Information Centre along with various sporting facilities including tennis courts, five–a-side football and additional playground equipment is planned for future seasons.
• Although we have tried to be as accurate as possible and include as much detail as we can in this statement, we are always willing to give information on any aspect of the park.
• If this statement does not answer your particular question please let us know and we will endeavour to answer your question and amend this statement for future use.

Contact Telephone and Email Address
• We welcome your feedback to help us continually improve if you have any comments please phone 01669620549 or email enquiry@coquetdalecaravanpark.co.uk